Драйвера для razer naga pro

Razer Naga Epic Support

Here are some tips to get the best performance from your battery:

  • For optimal charging, the Razer Naga Epic should be set to the «off» position while in charging mode.
  • Fully depleted batteries may not charge when the mouse is left in the «on» position.
  • The Razer Naga Epic uses a high performance Lithium Ion battery. Unlike NiCad batteries, Lithium Ion batteries will not develop any type of memory and there is no need to routinely fully discharge your battery. In fact fully discharging a Lithium Ion battery can result in damage to the battery. If you are not planning on using your battery for an extended period of time, it is best to store your battery just below a fully completed charge. It is not recommended to store your battery in a fully depleted state.
  • To prevent a slow discharge of your battery, it is best to always turn your Naga Epic to the «off» position when not in use.
  • Avoid storing your battery in excessive heat. Lithium Ion batteries prefer cooler temperatures.

Whether your USB port remains powered on during sleep mode is a feature of your individual computer and certain computers will behave differently than others. Some may not support the ability to do this. Here are a few suggestions that may be able to assist you in having your USB port remain powered in standby mode:

First, check if your Mouse is allowed to wake up your computer from sleep or standby mode. From your Control Panel, select Mouse. Click the Hardware tab, followed by Properties. Select the Power Management Tab. Here, ensure that the second option, «Allow this device to wake the computer» is checked. This will allow your Razer Naga Epic to charge while in sleep/standby mode.

If it is checked and your Razer Naga Epic does not charge, you may want to adjust the settings in your BIOS. To do this, please restart your computer and enter BIOS mode. Once you are in BIOS, check if you have a setting for USB power. Ensure that it is set to Enabled. Save your settings and exit BIOS. Your Razer Naga Epic should now be charging while in sleep/standby mode. Please note, certain motherboards and BIOS types may not support power to be supplied to the USB slots when the computer is in sleep or standby mode.

Razer products are designed to work well beyond when the warranty has expired. However, If you feel your mouse is having issues we first suggest trying the mouse on another computer to insure the issue is with the mouse and not something within the computer system. If you have narrowed the issue to the mouse itself there is not really a cost effective repair center that would be able to assist you. Razer does make available some basic external spare parts at http://www.razerzone.com/store/gaming-accessories, but we are unable to supply any internal parts or repair guides.

You can clean the mouse sensor using a Q-Tip lightly coated with rubbing alcohol and then letting the sensor dry for five(5) minutes before attempting to use it. It is rare, but a light shot of air from a can of compressed air can sometime free debris that may be causing an issue.

Before attempting any type of cleaning on your mouse, please unplug it from your computer.

Clean the mouse sensor:

You can clean the sensor using a Q-Tip lightly coated with rubbing alcohol. Let the sensor dry for five(5) minutes before attempting to use it.

Clean the body of your mouse:

We cannot say with certainty what type of dirt and debris may be on your product, or how certain cleaning products may react with it, but we have had good luck cleaning Razer products using commonly available monitor cleaning wipes. To clean the body of your Razer mouse please take a monitor wipe and use gentle wiping motions. Do not scrub the surface of your Razer mouse.

Protect your mouse feet:

To get the ultimate experience in movement and control, we highly recommend a premium mouse surface from Razer. Some other surfaces can cause the mouse feet to wear excessively and rapidly.

For a complete list of our current spare parts and accessories please click here. If the item you need isn’t listed, please don’t hesitate to contact our Customer Support team here.

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RAZER SOFTWARE

Paired with the best gaming-grade peripherals, Razer’s software platforms provide an immersive gaming experience to over 100 million users.

Razer offers a wide range of gaming software to complete your Razer gaming experience, whether it is allowing you to game lag-free, stream with customized Chroma effects, or amp up your audio for competitive gaming advantage.

Razer Synapse

Maximize your unfair advantage with Razer Synapse 3, the unified cloud-based hardware configuration tool that takes your Razer devices to the next level. Get access to advanced options and granular control as you rebind buttons, assign macros, personalize device lighting and more.

Razer Chroma™ RGB

With 16.8 million colors and a suite of unique lighting effects, our iconic RGB lighting system has made its way onto the homes of gamers worldwide. Whether it’s enhancing your immersion through Chroma-integrated games, or designing your dream gaming room setup, we offer a level of RGB lighting customization that can’t be found anywhere else.

Razer Cortex

Unlock your PC’s full potential and enhance your gameplay with Razer: Cortex.
From combing the web for the best game deals, improving your PC performance while gaming or broadcasting your in-game moments, Cortex is the best free all-in-one software to get the best out of your gaming sessions.

THX Spatial Audio

Experience THX Spatial Audio, an advanced surround sound app with pinpoint positional accuracy that brings you the competitive advantage in any game. Take your immersion to new heights with THX Game Profiles that transform your gaming soundscape with custom-tuned profiles for all your favorite games—or personalize your EQ settings for just the right balance of highs, mids, and lows.

7.1 Surround Sound

The purchase of your Razer headset comes with 7.1 surround sound software for superior positional audio and a lifelike gaming experience. Download the application and register with your activation code to gain a competitive gaming advantage.

Streamer Companion App

Before you can put on a show for your stream, customize how you want to do it with the Streamer Companion App—where you can create unique audience interactions with supported Razer hardware. Design your own unique emoticons and lighting effects with the app’s editor and take advantage of Razer Chroma for its suite of signature lighting effects with 16.8 million colors.

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Драйвера для razer naga pro

Гарантийное обслуживание оказывается по месту покупки продукции Razer.

Подробнее о гарантии в России можно узнать здесь.

Драйверы

Где искать драйверы для устройств Razer:

Драйверы к устройствам Razer устанавливаются через программу Razer Synapse 3 или программу Razer Synapse 2.0.

Список всех устройств для Razer Synapse 3 указан здесь

Список всех устройств для Razer Synapse 2.0 указан здесь

Если на странице продукта не указана совместимость с программой Razer Synapse 2.0 или Razer Synapse 3, то драйвер устанавливается операционной системой и его не нужно скачивать отдельно.

Техническая поддержка

Техническая поддержка сайта консультирует только по вопросам настройки и подключения продукции Razer, и гарантийным вопросам.

По вопросам получения заказов следует обращаться к операторам отдела заказов.

График работы отдела технической поддержкии:

Работа с обращениями:

Вторник: с 11:00 до 18:00 МСК

Четверг: с 11:00 до 18:00 МСК

Проведение диагностики товара:

Среда: с 12:00 до 16:00 МСК

Пятница: с 12:00 до 16:00 МСК

Телефоны отдела технической поддержки сайта:

Москва: +7 495 109-87-65

Регионы: 8-800-200-28-81 (бесплатный звонок по России)

Написать письмо в отдел технической поддержки через форму RMA на сайте.

Ответы на Вопросы:

Ответы на вопросы (FAQ) на русском языке по продукции Razer находится здесь. Эта группа не является официальной технической поддержкой, но там содержится много полезной информации и решений различных вопросов.

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Audio Support

Clean a headset

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Since updating to Windows 10, Razer Synapse does not detect my device and show the correct product configurator.
If you encounter this, please perform Synapse update through Settings > Check for Updates. If the updates not able to run or Synapse not able to load, please uninstall Synapse and download the latest Synapse Framework from Razer Support site.
Can I use the Naga Epic with no battery installed?
The Naga Epic can be used without the battery installed if connected via USB. Please ensure that the switch on the bottom of the mouse is in the «Off» position or the mouse will not function (The «Off» position is also labelled as the «wired/charging» position on some Razer Naga Epic devices).
How do I get the best life and performance from my Razer Naga Epic battery?
How do I keep my mouse charging once my computer goes into sleep/standby mode?
My Naga Epic is dead, it will not power up in wired or wireless mode. How can I fix this?
First please make sure the switch on the bottom of the moue is in the «off» position. Then let the battery charge in the wired mode for around thirty(30) minutes. Then try unplugging and re-plugging the Naga Epic (Please note that some production runs of the Naga Epic label the «off» position as the «wired/charging» position).
My Naga Epic was working fine. However, I returned the next day to find my Naga Epic does not turn on. How can I fix this?
This may be because your mouse was left «on» causing the battery to fully discharge. Ensure the switch on the bottom of the mouse is in the «off» position, let the battery charge in this mode and then try the Naga Epic again. When plugging your Naga Epic back into the USB or charging dock, always be sure to switch the unit to the «off» position (Please note that some production runs of the Naga Epic label the «off» position as the «wired/charging» position).
My Razer Naga Epic has an «on/off» switch and not a » wireless» / «wired/charging» switch that I see in the manual and on other Naga Epics. How can I fix this?
Some production runs of the Naga Epic switch are labeled as «on/off». Internally, the units are the same only, the labeling of the switch is different. «On» is the same as «wireless» on your unit. «Off» is the same as «wired/charging».
Are Razer products available in PS/2 versions? Can I use the products with a USB to PS2 adapter?
Razer products are only available and supported in USB mode only. There are no plans to release a PS/2 version, and they will not function properly using a USB to PS2 adapter.
My Razer mouse is out of warranty and is not working. Is there any way it can be repaired?
How do I clean and maintain my Razer Mouse for optimum performance?
How does Razer measure the polling rate (ultrapolling) and response rates of their keyboards and mice?
Razer uses digital scopes and USB analyzers connected directly to the motherboard to obtain real and accurate measurements of polling rates.
I cannot get the On-The-Fly sensitivity function to work on my Razer mouse. How do I set it?
If a button has been assigned to «On-The-Fly Sensitivity,» pressing and holding the assigned button down while moving the scroll wheel up or down will produce a bar on the lower right hand corner of your screen allowing you to adjust your sensitivity settings.
My Razer peripheral will not work properly when used with a KVM switch.
We recommend plugging your Razer product directly into your PC. KVM switches are known to cause interruptions in communications between devices and PCs. If your Razer product works when plugged directly into the computer, then it is operating correctly and the issue is most likely due to the KVM switch.
What are Master Acceleration and Master Sensitivity Control?
Master Acceleration lets you assign the same sensitivity for both the X and Y axis. Master Sensitivity Control allows for fine tuning specific X and Y axis sensitivity.
What buttons can I register for Macros on Razer mice?
You can set macros to reflect the majority of keyboard keys except the Windows keys and enhanced function keys. Mouse button presses are not programmable to macros.
How can I contact Razer?
If you were unable to find the answer to your question(s) in our FAQ, please don’t hesitate to contact us here or call 1-888-697-2037.
How can I modify or disassemble my Razer product?
We cannot help you in modifying or disassembling your Razer product since that will void the manufacturer’s warranty on the unit.
How do I request or purchase replacement parts for my Razer product?